Kaiser Permanente

We created a new approach to measuring community health and chronic diseases for Kaiser Permanente.

The need

Kaiser Permanente (KP) serves more than 12 million people across 16 states. In 2017, KP approached us with an exciting problem: they were drowning in data, and wanted a better way to understand and plan for the most critical health needs in their service areas.

They need a new analysis approach and data results in time to complete their 2017 Community Health Needs Assessment (CHNA). KP also wanted to streamline the CHNA process to reduce overall cost and duplication amongst their regional offices.

Our approach

In order to deliver for KP, we teamed up with the Institute for People, Place and Possibility (IP3) to create a new methodology and software platform to deliver the results. Working with thought-leaders inside KP, we researched the latest methods for quantifying community health across hundreds of indicators.

We then created a new analysis framework combining traditional chronic disease burden indicators with upstream indicators of determinants of health. Finally, we sourced, analyzed and loaded all the required data for the KP CHNA.

The final result

Working with IP3, we developed a new software platform that automated the analysis and reporting of 10.5 million data points covering 63 million people in 32 states. The breadth of the data, along with the scale of the analysis, helped KP to deliver the most thorough CHNA in only 6 months.

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